FREQUENTLY ASKED QUESTIONS
What’s the difference between the original SFP and the 3rd party SFP?
The 3rd party SFP quality is similar to original SFPs, but the price is much better than the original SFPs and works well on different brand switches flexibly.
How does AERECH guarantee compatibility?
There are more than 50 pcs brands of switches in the lab for compatibility testing to ensure SFPs must work well on the customer’s switch.
Once I place an order, how long will it take to receive them?
Normally all SFPs have safe stock, lead time 1-3 working days. Media converter and cables lead time is 2-3 working days. Customized products eg. WDM module, lead time is 4-7 working days. Fast shipping via DHL/UPS/FedEx to all over the world, matching customer urgent project demand.
How long is the warranty?
AERECH provides 3 years warranty and lifetime technical support
How can I return the product?
For RMA support, pls contact our customer service to fill the blank and follow indication to operate.
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